Irene and Duncan Markham
” We rented a property for two months organised by Monica Rio. She has always been courteous, helpful and knowledgeable.
She met us when we arrived at 8pm. This should us a high level of professionalism is expected by your company
However on Sunday 10th she exceeded all expectations.
Our power failed totally at 7pm
We contacted Monica who came straight away. Unfortunately neither she nor her husband were able to fix the problem.
Monica called the electrician and told us to go for dinner.
The electrician might take up to four hours. She said she would call us when he arrived.
She called us to let us know that everything was working and that we did not need to return until we were ready.
This level of service is outstanding and we felt strongly that the company should know what staff do to make clients happy.
Well done to Monica and the company Yours faithfully “